The net % of customers that a business loses over a given period, If a company started a quarter with 100 customers and then lost 50 customers over the same period, their churn rate would be 50%.
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The net % of customers that a business loses over a given period, If a company started a quarter with 100 customers and then lost 50 customers over the same period, their churn rate would be 50%.
« Back to Glossary Index